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Customer Support Executive Jobs in Bhopal,Indore - Leading Outsourcing Ltd Company

Last Date 18 Aug 2017

Leading Outsourcing Ltd Company - Job Details

Date of posting: 19 Jun 17
Customer Service Representative Responsibilities

Include:

  • Managing large amounts of incoming calls and customer inquiries
  • Generating sales leads
  • Identifying and assessing customers’ needs to achieve satisfaction.

Responsibilities
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirements
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Leading Outsourcing Ltd Company

In order to compete in business today organisations must strive to access high-performing and highly skilled talent whilst maintaining the nimbleness to instantly adapt to fluctuating markets. Recruitment is an ever evolving environment and it is crucial to have specialised consultants who truly understand your needs and can change as you change. Every day we assist our clients and candidates to have an innovative and effective presence in the “job market” and it is our collaborative approach which results in better placements and better service.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Leading Outsourcing Ltd Company recruiting Customer Support Executive candidates nearby Bhopal, Indore.Leading Outsourcing Ltd Company vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Leading Outsourcing Ltd Company Company recruits a lot of candidates every year based on the skills BPO, Call Center. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bhopal, Indore can apply for Customer Support Executive position in Leading Outsourcing Ltd Company. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Leading Outsourcing Ltd Company recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Leading Outsourcing Ltd Company and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Leading Outsourcing Ltd Company and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Leading Outsourcing Ltd Company and near your city and get a secured career.