Customer Support Executive Jobs in Chandigarh,Mohali - Teleperformance India

Customer Support Executive

Teleperformance India

0 Years

15000 - 35000 Monthly

Expired

Posted: 08 Apr 19

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
Handle queries and complaints of the products
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals that understand the impact of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
Education qualifications – HSC/Any Graduate
Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
Excellent interpersonal skills
Should not be below 18 years of age
Flexible to work in rotational shifts as per UK Hours, according to business needs
Excellent verbal, written and listening skills
Should have good command over Grammar and Fluency in English
Should not have any MTI while conversing
Details of several functions to provide quality service
Good knowledge of computers
Ability to Write/type messages to ensure professional tone