Customer Support Executive Job in CSS Corp Pvt Ltd at Chennai

Customer Support Executive

CSS Corp Pvt Ltd

Not disclosed

Expired

Posted: 29 Nov 19

Job Description

Designation: Customer Support Representative

Eligibility Criteria:

Any Graduate

Experience: 6months -2yrs

Desired Profile

Excellent Communication - for voice, email & chat support
Should be able to communicate effectively
Should possess good telephone and email etiquette
Must be a graduate
Should be willing to work in US, UK time zones (24/7 environment including rotational night shifts)
Must have good customer handling skills with the ability to learn networking concepts

Role:

The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary. They will create, manage tickets for the issues that the customer contacts. They will act as the first point of contact before the customer reached the TAC. Their job will also involve creation of licenses and support accounts to the client’s worldwide.

Job Particulars

Role customer service tech support

Education Any Graduate

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id769569

Job Category Tech Support

Locality Address

State Tamil Nadu

Country India

About Company

Unified Digital Marketing Ecosystem Through Cloud and Automated IT Operations
7X Faster in Launching New Campaigns
Rapid Cloud Adoption and 60% TCO Reduction
Automation and Capacity Optimization

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