Customer Support Executive Jobs in Chennai - CSS Corp Pvt Ltd
Customer Support Executive
CSS Corp Pvt Ltd
Expired
Posted: 29 Nov 19
Job Description
Designation: Customer Support Representative
Eligibility Criteria:
- Any Graduate
Experience: 6months -2yrs
Desired Profile
- Excellent Communication - for voice, email & chat support
- Should be able to communicate effectively
- Should possess good telephone and email etiquette
- Must be a graduate
- Should be willing to work in US, UK time zones (24/7 environment including rotational night shifts)
- Must have good customer handling skills with the ability to learn networking concepts
Role:
The Customer support representative will be responsible for identifying the issue with the customers and routing them to the available engineer, when necessary. They will create, manage tickets for the issues that the customer contacts. They will act as the first point of contact before the customer reached the TAC. Their job will also involve creation of licenses and support accounts to the client’s worldwide.Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id769569
Job Category Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Unified Digital Marketing Ecosystem Through Cloud and Automated IT Operations
7X Faster in Launching New Campaigns
Rapid Cloud Adoption and 60% TCO Reduction
Automation and Capacity Optimization
7X Faster in Launching New Campaigns
Rapid Cloud Adoption and 60% TCO Reduction
Automation and Capacity Optimization
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