Customer Support Executive Jobs in Chennai - Om Innovation Call services Private Limited
Customer Support Executive
0 to 2 Years 
10500 - 18000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Customer Support Associate
* We are Hiring Customer Support Associate For Our Inbound And outbound Process and will prioritize candidates having Prior Experience In Inbound And Outbound Calling And Sales.
Job Description
*As Customer Support Associate you shall be entrusted to call Verified(No Cold call) Received by company to Explain our Process and assist them in fulfilling their Requirement.
Key Responsibilities:
*Responsible For Creating process Awareness And Customer Support.
* No Targets.
* Effective utilization of leads and Maintain a positives and healthy conversion rate.
* Exceptional Communication Skills.
* Have a good Understanding of the Products being Sold and Ensure Proper Handling of all Queries raised during the call.
* Make Sales Pitch according to the customer behavior and requirements.
* Maintaining Various Reports related to Calls and Inquiries Generated.
Requirements
* Any Degree
* Clear Diction and clarity in Speech
* Strong Personal Skills and Communication
* Target Oriented Functioning Salary : 8.5K TO 12K +(Incentive) In hand best in industry
* Telugu , Tamil , Malayalam & Kannada
Job Type :-Full Time
Experience:
* Fresher - 2 Yrs Experience.
Job Particulars
About Company
OICS, setup in June, 2005 headquartered in New Delhi, with branches in Mumbai, Kolkata, Chennai, Bangalore, Ahmadabad and Pune, has been a successful pioneer in providing end to end services to its Clients.
It’s an ISO 9001–2000 certified first-class Domestic Call Center equipped with all the latest & best of the technologies used in the industry i.e. Dialer (Predictive/Preview), ACD Voice Loggers for 100% call recording, call barging & call monitoring.
For over 8 years, Om Innovation Call Service Pvt. Ltd (OICS) has been uniquely positioned as a quality driven, full service outbound & inbound contact center. We have built our reputation for excellence, one satisfied client at a time. OICS specializes in the development and execution of quality.
OICS has taken customer interaction services to new heights. The standards set here have become the benchmarks of the industry. We offer customized telephony solutions for both inbound and outbound operations. We can design customized telesales retail acquisitions programs for financial processes like life insurance, general insurance, credit cards and telecom products.
We understand that customers are your business's most valuable asset. We allow you to nurture them, retain them or acquire them by leveraging our expertise, technology and at afraction of a cost of a fully blown internal set-up.
