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Customer Support Executive Jobs in Delhi - A2S Infotech Pvt Ltd

Customer Support Executive
A2S Infotech Pvt Ltd
Delhi(Kirti Nagar )
100000 - 350000 Per Year
A2S Infotech Pvt Ltd
Last Date 04 Jan 2017

A2S Infotech Pvt Ltd - Job Details

Date of posting: 05 Nov 16
Technical Support Process: 
  • Should have good Communication Skills with Good Technical Knowledge in MS Office 2003, 2007, 2010, IE6, IE8, Basic Networking Concepts, Operating Systems like Windows XP, Windows 7
  • Should have good problem-solving capability to resolve incidents and ensure no resolvable incidents are dispatched
  • Good Computer acumen
Responsibility:
  • Utilize professional techniques to retain & delight customers.
  • Provide quality service & resolve concerns efficiently & professionally
  • Above all take full ownership of the Incident from Creation to Closure
  • Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively
  • Document & add new issues/solutions to Knowledge Management Repository
  • Use of soft skills - Listen, Empathy, Courtesy etc.
Technical Skills: 
  • MS Operating Systems (Windows)
  • MS Office 2007, 2010
  • Outlook 2007, 2010
  • PC/Laptop/Handheld/Printers
  • Wireless/ Remote Access
  • Demonstrated ability to properly diagnose and resolve

Hiring Process : Face to Face Interview

About A2S Infotech Pvt Ltd

A2S is a technology wise creative company doing extensive projects in the field of Business Outsourcing. Our expert professionals are committed to providing work which pushes the limits of creativity and at a quick turnaround time with utmost quality.
A2S is a professional Business Process Outsourcing company dealing in Technical Support and Merchant Services. We are offering comprehensive solutions
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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A2S Infotech Pvt Ltd recruiting Customer Support Executive fresher’s in Delhi(Kirti Nagar ). The A2S Infotech Pvt Ltd vacancies for Customer Support Executive is filled through Face to Face Interview etc.
A2S Infotech Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -BPO, Customer Care Executive. The candidates with BBA/BBM, BSc, BCA, 12th Pass (HSE), Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to A2S Infotech Pvt Ltd recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of A2S Infotech Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of A2S Infotech Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.