Customer Support Executive Jobs in Delhi - Booyah Chicago

Customer Support Executive

Booyah Chicago

0 Years

15000 - 25000 Monthly

Expired

Posted: 12 May 18

Key Responsibility Areas:

Responsible for receiving, considering and responding to all customer inquiries/query through email / call.
Handling customer concerns, customer satisfaction index (CSI) and customer Satisfaction index rating.
Tracking and reporting of relevant customer care performance metrics.
Handling and solving client complaints.
Taking required actions on customer feedback.

Requirements :

Female candidates preferred.
Candidate should possess good communication skill both verbal and written.
Knowledge of MS-Excel and Email
Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
Prior experience in Customer service industry will be an added advantage.
Candidates living near Mayur Vihar area would be preferred.
No target