Customer Support Executive Jobs in Delhi,Faridabad,Gurgaon - Boult Audio

HOT JOB

Customer Support Executive

Boult Audio

0 Years

15000 - 22000 Monthly

Expired

Posted: 31 Jan 19

Job Description

Company Name: Boult Audio

Working Days: Monday to Friday & Alternate Saturdays

Location: Delhi

Experience: 0-2.5 Years

Designation: Customer Service Executive

Salary - 15K to 21.5K PM.

Role Overview:

Boult Audio is looking for a confident, calm and a fluent speaker of both English and Hindi. We are a young start-up and growing every month.
We want someone who can help us maintain amazing reviews, help customers by walking in their shoes, and grow the company 10x along with growing him or herself 10x at the same time.

Roles & Responsibilities:

Picking up inbound calls and resolving customer problems, which might be technical or non technical.
Following up with customers by sending mails, checking replies, and more.
Coordinating between Logistics and CRM and making sure the customers have received the refunds, returns, and/or replacements.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Go the extra mile to engage customers.
Resolve customer complaints via Social Media as well.

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id555606

Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support

Locality Address

State Haryana, Uttar Pradesh, Delhi

Country India

About Company

Boult Audio is a premium wireless audio brand that has one of the most extensive and comprehensive catalogs in the wireless audio industry. Our technology coupled with cutting-edge design has catapulted us into being the topmost selling audio brand at Myntra.com. We strive to deliver the epitome of quality products, we are a leading provider of premium audio, providing high fidelity audio experience along with supreme comfort.

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