Customer Support Executive Jobs in Delhi,Faridabad,Gurgaon - Yes Madam
Job Description
- We are looking for a Customer service executive that will be the liaison between our company and its current and potential customers.
- The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Strong phone and verbal communication skills(English) along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id427059
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Yes Madam is a young start up in Beauty industry. we provide beauty services like Facial, Waxing, Manicure-Pedicure, Hair spa etc to female clients. The company is having its business in Indirapuram, Crossing Republic, Noida, Gurgaon, Dwarka and Pitampura.
We provide quality services at the most reasonable pricing.
We provide quality services at the most reasonable pricing.
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