Customer Support Executive Jobs in Delhi - GetMeCab.com
Customer Support Executive
Job Description
- Managing incoming calls and customer service inquiries
- Generating sales leads
- Identifying and assessing customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quota
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions.
Job Particulars
About Company
GetMeCab.com is the largest Intercity cab service provider in India. We are the experts in offering One Way and Round trip taxis for outstation travels, in addition to providing Airport cab transfers and Local full day city cabs. GetMeCab is an aggregator for taxi services (it doesn't own any taxis, rather it attaches cab owners/drivers after training them and empowers them to sell their cab inventory online through the portal ). The GetMeCab network is established over 25 cities including Delhi, Mumbai, Bangalore, Pune, Hyderabad, Ahmedabad, Jaipur, Gurgaon, Noida, Agra, Chandigarh, Ghaziabad, Chennai, Indore, Bhopal, Kolkata, Ranchi, Amritsar, Faridabad and many more.
Apart from covering 4000 towns for giving return trip taxis, GetMeCab also offers a unique one way taxi service across 1400 routes in India. Local usage or intra-city cab services are also available at all the major destinations across India at reasonable fares, reaching to every corner of the city. Our airport cab transfer services include pick and drop services to the airport along with intercity service offered to multiple outstations from different airports.
GetMeCab strives to provide high quality, affordable cab services with utmost transparency in terms of pricing and service delivery. Our car fleet comprises of multiple cars of different models like Dzire, Etios, Innova, Tempo Traveller and luxury cars also. Customers can easily book a cab online through our website or mobile app.