Urgent Voice Requirement on Behalf of Infosys At Income Tax Office Ghaziabad.
Profile Name : Customer Care Executive ( IT Filling Process For Income Tax)
• Must be a Graduate
• Should be fluent in English and Hindi Shift Timings Candidate should be flexible with shift timings and week offs. 6 days working for a week.
1. Manage Inbound/Outbound Calls for Domestic Process
2. Handle queries, request and complaints effectively to provide appropriate resolution and alternatives within the defined timeline
3. Make outgoing calls for follow up cases and ensure closure
4. Willingness to work in rotational offs and rotational shifts if required.
1. Must be a Graduate
2. Fresher and Experienced both can apply.
3. Strong Communication skills (English and Hindi)
4. Knowledge of multiple regional language’s will be an add on
5. Strong active listening and comprehension skills
6. Telephone and Email etiquettes
7. Basic MS Word and excel skills to manage relevant data
CTC Fresher- 16K CTC, Experience- 19K CTC
Work Location :: CPC Vasundhara