Customer Support Executive Jobs in Gurgaon - Cityfurnish
Job Description
We are looking for young, enthusiastic and passionate professionals to join our customer support team.
The customer support executive will be responsible for:-
- Handling customer queries received on calls, chat, and emails
- Drive customer queries to closure with required information
- Convert queries to orders
- Track orders fulfillment end to end in co-ordination with fulfillment team
- Handle customer complaints effectively
- Reach customer proactively over call/email for up sell
- Track customer orders
- Follow up on abandoned orders
Desired Candidate should have:
- Excellent communication skills
- Excellent command over the English language
- Analytical ability and quick decision-making capability
- Passionate towards customer support and a problem solver
- Should be well versed in Microsoft office (word and excel)
- Must be process driven and should be adaptable to change and help in driving things
Job Particulars
Education LLM, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BEd, BHM, BSc, BVSc, MEd, MHM, MS, MSc, MSW, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id254304
Job Category Tech Support
Locality Address
State Haryana
Country India
About Company
CityFurnish is an online platform for Furniture and Furnishings rental in India. It's one of the leading start-up in this space
- Affordable Furniture Packages across three categories - Bed Room, Dining Room and Living Room.
- Flexible Rental Contract with Easy Payment Options.
- Delivered and Installed by our team.
- Designer Solid Wood Furniture for more luxury and comfort
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