Customer Support Executive Jobs in Hyderabad - Knoah solutions

Customer Support Executive
Knoah solutions
Hyderabad(Hitech City )
12th Pass (HSE), Any Graduate
175000 - 375000 Yearly
Knoah solutions
Last Date 22 Aug 2020
This Job is Expired

Knoah solutions - Job Details

Date of posting: 23 Jun 20
Eligibility Criteria: 
 Undergraduate & above (No backlogs & Not pursuing any regular studies). 
Roles & Responsibilities: 
 Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing-related queries, through web-chat and email-based communication tools. 
 Contacts can be from customers and/or shoppers 
 Responsible to save customers from deactivating the subscription of services & respond to other types of inquires 
 Responsible to receive a high volume of incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards 
 Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines 
 Responsible to document customer transactions accurately in the appropriate systems 
 Coordinate with the co-workers, lead persons, and other departments as appropriate  
Key Skills: 
 Preferred candidates with understanding on eCommerce websites
 Should possess effective written communication skills and comprehension skills
 Excellent Typing Speed: (At least 30 wpm) 
 Excellent interpersonal, intrapersonal skills, team player 
 Willing to work in Night Shifts or Rotational Shifts (24/7) 

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Telephonic Interview
Who can apply : Freshers

About Knoah solutions

Knoah Solutions has been providing customer experience management solutions to small and medium-sized businesses and Fortune 500 companies alike.

Our operations began in Hyderabad, India in 2001 with a small technical support email program for a growing internet provider, who is still our client today. We have grown our operations to include multiple customer engagement solutions offered through a variety of contact channels and handled in a diverse range of languages from our global delivery locations.

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Knoah solutions recruiting Customer Support Executive candidates nearby Hyderabad(Hitech City ).Knoah solutions vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Knoah solutions Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Hitech City ) can apply for Customer Support Executive position in Knoah solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Knoah solutions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Knoah solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Knoah solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Knoah solutions and near your city and get a secured career.