Customer Support Executive Jobs in Jaipur - SMAPT GROUP INDIA

Customer Support Executive
Last Date 01 Apr 2018


Date of posting: 31 Jan 18
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required

  • Customer Service Executive plays a critical role in providing an interface between customers and the client company. 
  • ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. 
  • The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. 
  • A clear and pleasant speaking voice and fluency in English is also desired. 

The major skills and competencies that employers look for in a candidate are:

  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure

Hiring Process : Telephonic Interview


Company Profile
SMAPT GROUPS is a pioneering Human Capital Management (HCM) solutions company that provides manpower sourcing services for organizations across the globe. 
 The company offers recruitment and placement solutions for companies seeking to find high-performance individuals and possibly the most qualified professionals from all over places.These services are provided by  using cutting-edge technology, a committed team, and revitalized processes that:
�    Reduces the time for sourcing candidates for recruitment;
�    Improves the efficiency of the recruitment and placement processes; and
�    Reduces the clutter of unqualified candidates that enter the recruitment pipeline by providing re-screening and pre -screening facilities
Our company, is one of the fastest growing HR firms with focus on Premium Placement Services.
Our Endeavour is to provide simple, strong, fast dynamic and responsive experience to our valued customer in their quest for searching the best manpower available.


�    We recruit candidates under the parameters set forth by our clients.
�    We conduct meticulous screening of candidates (Licenses, background, references and credentials).
�    We work with candidates and clients to ensure that the recruiting process is conducted as smooth as possible.
Since our service lends itself so well to your type of business and because we understand the challenges that you face in the recruitment of qualified personnel, SMAPT would like to offer its experience, knowledge & commitment to deliver the services and people that you need � manpower recruitment that is performed in a highly professional manner, cost-effective, well planned, efficiently performed, carefully coordinated and regularly updated.

Our company recruits for various MNC’s as well as government sector.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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SMAPT GROUP INDIA recruiting Customer Support Executive Experienced(0 to 2 Years) candidates in Jaipur. The SMAPT GROUP INDIA vacancies for Customer Support Executive is filled through Telephonic Interview etc.
SMAPT GROUP INDIA jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills -BPO, Computer Operater, English Speaking, Hindi Speaking, International BPO, Telecaller. The candidates with BBA/BBM, MA, BEd, MEd, 12th Pass (HSE), Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 2 Years) candidates applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to SMAPT GROUP INDIA recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of SMAPT GROUP INDIA and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of SMAPT GROUP INDIA and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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