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Customer Support Executive Jobs in Kochi - LRL Motors Pvt Ltd

Customer Support Executive

LRL Motors Pvt Ltd
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
Expired

Posted: 09 Dec 21

Job Description

LRL Motors Pvt Ltd, Kochi base Importer of Premium motorcycle lubricant (Liqui Moly ) inviting potential candidates with relevant experience in tele calling.

Duties and Responsibilities

Managing a large number of incoming calls, emails, SMS, and WhatsApp
Managing customers’ accounts
Keeping a record of customer interaction and details of actions taken
Reorder online inventory
Collect bank credentials of refund
Resolving delivery related complaints
Process non-display orders
Listing of new items for inventory
Communicating with internal teams to discuss sales targets
Reporting back on results
Ensure total customer satisfaction through excellent services.
Qualification: Degree or Equivalent
Location: Ernakulam
Language is known: English (Fluent in Speaking and writing ) Hindi (speaking), and other Indian languages.
Proficiency in computer operations:
Operating systems (Windows and macOS)
Office suites (Microsoft Office, G Suite)
Presentation software (PowerPoint, Keynote)
Spreadsheets (Excel, Google Spreadsheets, etc.)
Communication and collaboration tools (Slack, Skype, etc

Job Particulars

Education B.Com, BA, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1367542
Locality Address Kochin-Others
State Kerala
Country India

About Company

LRL Motors Pvt Ltd, Kochi base Importer of Premium motorcycle lubricant (Liqui Moly )
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