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Customer Support Executive Jobs in Nagercoil - SHI5DA TALENTIE PRIVATE LIMITED

Customer Support Executive
SHI5DA TALENTIE PRIVATE LIMITED
SHI5DA TALENTIE PRIVATE LIMITED
Last Date 02 May 2021
This Job is Expired

SHI5DA TALENTIE PRIVATE LIMITED - Job Details

Date of posting: 20 Apr 21

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 

Job Summary

Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Who can apply : Freshers

About SHI5DA TALENTIE PRIVATE LIMITED

Responsibilities includes customer support, User support via phone calls and other social media platforms. You will be working on Data Collection and plagiarism checking. You will be working on Digital Marketing and Content Development.Role is based on more support and database oriented service. 
Internship duration - 3 months (based on performance full time conversion)
Internship stipend - 5,000 to 7,000 INRFull time employment - 10,000 to 12,000 INR
Skills Required:you must have good communication skills in English.you must have basic knowledge about Computers, MS Office and basic applications.Any degree candidates can apply. 
Note:- You must have a laptop which supports Internet connection with basic system requirements.Candidates who are nearer to office location are preferred but not limited to them. It is advised to apply if you are staying nearer to nagercoil, kanyakumari, and marthandam. Good written and communication skills are expected.
This Job is Expired
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