Customer Support Executive Jobs in Patna - Cross vertical solution
Customer Support Executive
Cross vertical solution
0 Years 
10000 - 20000 Monthly 
Expired
Posted: 12 Dec 21
Job Description
Customer Support Executive
- Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BSW
Who can apply Freshers
Hiring Process Written-test
Employment TypePart Time
Job Id1368889
Job Category Diploma , Part Time , Tech Support , Work from Home
Locality Address Ashiana Nagar
State Bihar
Country India
About Company
Cross vertical solution
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