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Customer Support Executive Jobs Opening in Bayleafhrsolutions at Andheri East, Mumbai

Customer Support Executive

Bayleafhrsolutions
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
location-icon Mumbai
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Posted: 24 May 23
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Job Description

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers 
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

    • More information about this Customer Support Executive Job

    Please go through the below FAQs to get all answers related to the given Customer Support Executive job

    1. What are the job requirements to apply for this Customer Support Executive job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Customer Support Executive is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Customer Support Executive position?
      • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

    Job Particulars

    Role customer service tech support
    Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
    Who can apply Freshers
    Hiring Process Telephonic Interview
    Employment TypeFull Time
    Job Id1786952
    Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
    Locality Address Andheri East
    State Maharashtra
    Country India

    About Company

    Bayleafhrsolutions
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