Customer Support Executive Jobs Opening in DBS MINTEK PRIVATE LIMITED at Turbhe, Mumbai, Navi Mumbai
Customer Support Executive
DBS MINTEK PRIVATE LIMITED
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Posted: 03 Mar 25
Job Description
Job Summary:
We are hiring Customer Support Executives to assist customers by answering queries, resolving complaints, and providing excellent service via calls, emails, and chat support. The role requires good communication skills, patience, and a problem-solving mindset.
a. Upselling customers when necessary. Suggesting proper wash selection. Follow team process.
2. Utilize computer systems and equipment to assist with: wash packages, upgrades and promotions,
dog wash, vacuums, vending machines.
a. Meticulous customer notes in the system when appropriate.
3. Efficiently move vehicles through the pre-wash area and load them on to the conveyor. Ensuring
vehicles are adequately pre-washed to maximize wash tunnel results. Satisfaction guaranteed
without having to re-wash.
4. Match vehicles to wash package and ensure a proper loading order.
Technical & Soft Skills:
✔ Good communication skills (English & Regional Language preferred).
✔ Basic computer knowledge & ability to use CRM tools.
✔ Customer-friendly & problem-solving attitude.
✔ Ability to handle pressure & multitask efficiently.
✔ Willingness to work in shifts (day/night/rotational).
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 23000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Mumbai, Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2630225
Job Category Tech Support
Locality Address Turbhe
State Maharashtra
Country India
About Company
DBS MINTEK PRIVATE LIMITED
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