Customer Support Executive Jobs Opening in Dialback Private Limited at Marathahalli, Bangalore

Customer Support Executive

Dialback Private Limited

1.5 Years

Not disclosed

Expired

Posted: 24 Jun 24

Job Description

Job Description: Customer Support Executive
Location: Bangalore

Overview: We are seeking a dedicated and experienced Customer Support Executive to join our team at Dialback Private Limited. The ideal candidate should possess strong communication skills, customer-centric attitude, and the ability to resolve customer issues promptly and efficiently.

Responsibilities:

1. Handle customer complaints, provide appropriate solutions, and offer alternatives within specified time limits.

2. Manage both inbound and outbound customer interactions effectively.

3. Address customer concerns through email and chat platforms, ensuring timely responses and resolutions.

4. Demonstrate excellent communication skills to effectively interact with customers and internal teams.

5. Language proficiency in Hindi, English, and proficiency in one local language is preferred.

6. Education qualification of 12th grade or above.

7. Minimum 1+ years of experience in handling customer queries or similar roles.

8. Immediate availability to join the team.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 1.5 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.