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Customer Support Executive Jobs Opening in GALAXY AUTO WORKS at Dadar West, Lower Parel, Mahim, Mumbai

Customer Support Executive
GALAXY AUTO WORKS
Mumbai(Dadar West , Lower Parel , Mahim , Matunga, Prabhadevi )
3 to 3+ Years
Not disclosed
GALAXY AUTO WORKS
Last Date 10 Jun 2022
This Job is Expired

GALAXY AUTO WORKS - Job Details

Date of posting: 11 Apr 22

Designation: Customer Support Executive


• Answer inbound/outbound calls professionally and provide information about our car workshop services and repair works done to customers.

• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.

• Follow up to ensure that appropriate actions are taken on customer requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation

 *Attend incoming customers at the workshop; greet them with a smile, good personality with strong communication skills, and co-ordinate with other department staff.

A bachelor’s degree in administration or related field.

A minimum of 3-8 years experience.

Excellent interpersonal and written and oral communication skills.

Ability to lead a team.

Knowledge of CRM systems.

Computer skills.

Knowledge of mediation and conflict resolution techniques is preferable.


Pay Scale: Rs.20000-24000

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Experienced (3 to 3+ Years)
Country : India

About GALAXY AUTO WORKS

GALAXY AUTO WORKS
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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