Customer Support Executive

HEADSUP HR SOLUTIONS

0.6 to 1.5 Years

20000 - 28000 Monthly

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Posted: 30 Jun 26

Job Description

key Responsibilities

Handle customer queries via phone, email, chat, or WhatsApp.
Resolve customer complaints promptly and professionally.
Provide accurate information about products and services.
Maintain detailed records of customer interactions in the CRM system.
Follow up with customers to ensure issue resolution.
Escalate complex issues to the relevant department when necessary.
Meet quality, productivity, and customer satisfaction targets.
Adhere to company policies and service standards.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1.5 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), Other Graduate
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.