Customer Support Executive Jobs Opening in Maestro Global business school at A S Rao Nagar, Habsiguda, Sainikpuri, Hyderabad
Job Description
Position Overview
We are seeking an enthusiastic and articulate Customer Support Executive to proactively reach out to prospective students and effectively communicate the concepts and benefits of our international education programs. The candidate will play a vital role in educating students about our college’s offerings, encouraging engagement, and facilitating their interaction with the administrative leadership to support admission processes.
The ideal candidate should be highly expressive, persuasive, and motivated to connect with students, providing clear information and inspiring them to take the next step towards joining our institution.
Key Responsibilities
1. Student Outreach & Engagement
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Initiate outbound communication via calls, emails, or messages to prospective students.
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Clearly explain the concept, benefits, and unique aspects of our international education programs.
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Address student queries patiently and provide accurate information regarding courses, college facilities, and admission procedures.
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Motivate and encourage students to visit the college and interact with the head of the administrative department.
2. Appointment Coordination
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Schedule and coordinate meetings or campus visits for prospective students with the administrative department.
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Ensure smooth communication and follow-up before and after interactions.
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Provide reminders and assist students in preparing for their visit or interaction sessions.
3. Information Management
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Maintain detailed records of student interactions, queries, and responses.
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Update the CRM or student management system regularly to reflect current status and follow-up actions.
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Provide regular reports to supervisors on outreach activities and student engagement outcomes.
4. Collaboration & Feedback
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Work closely with the admissions and marketing teams to align outreach strategies.
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Provide feedback from student interactions to improve communication materials and outreach methods.
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Participate in team meetings and training sessions to enhance communication skills and product knowledge.
Required Skills and Qualifications
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Bachelor’s degree or equivalent preferred.
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Previous experience in customer support, student counseling, or tele-calling, ideally in education or related sectors preferred.
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Excellent verbal communication skills with the ability to explain complex concepts simply and clearly.
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Expressive and engaging phone presence, comfortable speaking with diverse audiences.
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Strong listening skills and the ability to address concerns empathetically.
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Basic computer skills, including CRM and Microsoft Office.
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Self-motivated with a goal-oriented approach.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Hyderabad 
Freshers 
Salary not disclosed 
B.Com, BA, BBA/BBM, BCA
Hyderabad
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Hyderabad
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
1.5 to 3+ Years
Salary not disclosed
B.Com, BA, BE/B.Tech, 12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
B.Com
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BA, BE/B.Tech
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hyderabad
Freshers
Salary not disclosed
BA
Hyderabad
2.5 to 3+ Years
Salary not disclosed
BE/B.Tech(Computer Science and Artificial Intelligence (CSAI)), BSc(Computational Science), CS 
