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Customer Support Executive Jobs Opening in Mehrwert Infotech Pvt. Ltd at Malad East, Ghansoli, Mumbai, Navi Mumbai

Customer Support Executive

Mehrwert Infotech Pvt. Ltd
experience-icon 0.6 Years
salary-icon 12000 - 30000 Monthly
qualification-icon B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc, Other Graduate
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Posted: 25 May 24

Job Description

QUALIFICATION - HSC/ GRADUATE FRESHER                             
MINIMUM 6 MONTHS OF INTERNATIONAL BPO EXPERIENCE
SALARY - UPTO 30K
SHIFT TIMING - ROTATIONAL SHIFT
5 DAYS WORKING 
2 ROTATIONAL OFF
AGE - UPTO 43 YEARS
LOCATION - MUMBAI
ALL DOCUMENTS ARE MANDATORY

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of 06 Months year experience as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc, Other Graduate

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Mumbai, Navi Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc, Other Graduate
Who can apply Experienced (0.6 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id2444230
Locality Address Malad East , Ghansoli
Country India

About Company

Mehrwert Infotech Pvt. Ltd
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