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Customer Support Executive Jobs Opening in Microvista Technologies at Bodakdev, Ahmedabad

Customer Support Executive

Microvista Technologies
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 15 Feb 24

Job Description

Job Roles and Responsibility: 
• Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company 
• Assist customers as needed with setting up and navigating programs or software associated with a product or service 
• Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed 
• Handling inbound calls from client on Software product related to functional and technical query. 
• Provide Online/Onsite support to customers 
• Handling Live chat, email of client query on Microvista Software Product 
• Requirement Analysis 
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BSc, 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2249396
Locality Address Bodakdev
Country India

About Company

Microvista Technologies Pvt. Ltd. is a premier software company with global delivery engine that houses a team of highly inspired, creative, talented and dedicated professionals, who leverage best practices, proven expertise and resources to deliver the best-in-class services and products to our clients. We, at Microvista are committed to produce the work that exceeds our clients’ expectations, work that we can feel proud of. It is this spirit and indomitable urge to excel that keeps us going.
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