Customer Support Executive Jobs Opening in OMSGuru Solutions Pvt. Ltd. at Bopal, Ahmedabad
Job Description
· Understand OMSGuru platform and it’s functioning thoroughly
· Support our existing clients via Chat, Phone, Email & Tickets.
· Help onboard new clients onto our system
· Respond promptly and professionally to customer inquiries in person, by telephone, or by email
· Maintain an updated knowledge of the organization's products, services, and customer service policies
· Explain simply and clearly in response to customer questions and check for customer understanding an acceptance
· Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
· Assist clients by demonstrating the use of goods and programs and answering any questions they may have.
· Establish and maintain good rapport with customers by using positive language and anticipating their needs.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
