Customer Support Executive Jobs Opening in Recruitwire services at Gurgaon-Others, Amritsar-Others, Gurgaon, Amritsar

Customer Support Executive

Recruitwire services

0 Years

20000 - 27000 Monthly

Expired

Posted: 08 Apr 25

Job Description

Job Summary:

We are seeking a motivated and professional Customer Support Executive to join our team. As a Customer Support Executive, you will be the first point of contact for customers and will be responsible for handling customer inquiries, resolving issues, and ensuring an exceptional customer experience. This role requires strong communication skills, patience, and the ability to manage multiple tasks efficiently. You will play an essential role in enhancing customer satisfaction and driving customer loyalty.

Role and responsibility

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Salary: 20000 to 27000 ctc

Shift: Day and rotational shift

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 27000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Amritsar.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.