Customer Support Executive Jobs Opening in Recruitwire services at Gurgaon-Others, Amritsar-Others, Gurgaon, Amritsar
Customer Support Executive
Recruitwire services
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Posted: 08 Apr 25
Job Description
Job Summary:
We are seeking a motivated and professional Customer Support Executive to join our team. As a Customer Support Executive, you will be the first point of contact for customers and will be responsible for handling customer inquiries, resolving issues, and ensuring an exceptional customer experience. This role requires strong communication skills, patience, and the ability to manage multiple tasks efficiently. You will play an essential role in enhancing customer satisfaction and driving customer loyalty.
Role and responsibility
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Shift: Day and rotational shift
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 27000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Amritsar.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2652940
Job Category Diploma , Tech Support
Locality Address Gurgaon-Others, Amritsar-Others
Country India
About Company
Recruitwire services
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