Customer Support Executive Jobs Opening in Torero Softwares Limited at Lower Parel, Mumbai, Mumbai Suburbs, Mumbai Suburban
Customer Support Executive
0.6 to 3 Years 
15000 - 21000 Monthly 
B.Com, M.Com, BBA/BBM, MBA/PGDM(Banking Finance and Allied Services, Business Analytics, Digital Business, Entrepreneurship and New Venture Creation, Family Business Management (FBM), Finance), ICWA, Master in Marketing, Master of International Business 
Mumbai, Mumbai Suburbs, Mumbai Suburban 
Job Description
Responsibilities:
Handle inbound and outbound customer calls,
emails, and chats.
Provide accurate information regarding
products/services to customers.
Resolve customer queries, complaints, and issues
in a timely and professional manner.
Maintain customer records and update CRM
systems.
Coordinate with internal teams to ensure smooth
resolution of customer concerns.
Follow communication guidelines and ensure high
customer satisfaction.
Escalate unresolved issues to seniors or the
concerned department.
Meet performance metrics such as response time,
quality score, and customer satisfaction rating.
Skills
Required:
Excellent verbal and written communication
skills.
Strong customer handling and problem-solving
ability.
Basic computer knowledge (MS Office, CRM tools).
Patience, empathy, and a positive attitude.
Ability to multitask and work under pressure.
Good listening and interpersonal skills.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 3 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, M.Com, BBA/BBM, MBA/PGDM, ICWA, Master in Marketing, Master of International Business
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Mumbai
0.6 to 3 Years
Salary not disclosed
12th Pass (HSE) 
