Customer Support Executive(Telecaller) Jobs in Mumbai,Navi Mumbai - Nestaway Technologies Pvt. Ltd
Job Description
Job Designation : Customer Support Executive (Telecalling Executive)
Roles & Responsibilities:
- Effectively manage large amounts of incoming calls & emails.
- Generate sales leads.
- Contact potential customers generate potential leads
- Presenting product or services over the phone to potential customers
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/team sales targets and call handling quotas.
- Handle complaints, provide appropriate solutions and alternatives.
- within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
Desired Skills
- Excellent communication skills .
- Fluent in English.
- Excellent Customer service skills.
- Good sales expertise.
- Freshers are eligible to apply.
Salary: Upto 3.5 LPA
Job Particulars
Role others
Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MSc, MSW, BSW, Other Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id683030
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Our home-solutions firm, Nestaway, was established in Bengaluru by Amarendra Sahu, Deepak Dhar, Jitendra Jagadev and Smruti Parida in January 2015. All four founders had experienced a common problem – finding a home in the big city. Young people faced different kinds of discrimination. Single women and bachelors are considered unreliable. Migrants from other places are viewed with suspicion as they appear as ‘foreigners’ in a new city. Further, many newcomers did not have the knowhow to get around, lacking access to local insights in a new city.
We concluded that people leaving homes to relocate to another city needed more than just a house. They needed a place they could call home, a community where they would be accepted and a platform which allows connections to various other access points.
At Nestaway, Customer Experience is at the core of everything we do. Our top priority is to ensure that their experience with us is delightful and for that we need champions like you. Our Customer Champion's job goes beyond just answering the queries or handling the calls of disgruntled customers- they are responsible for changing the way India lives! If you are looking for an opportunity to work with a market leader in the industry and do so meaningful work, your search ends with us. Apply Now!
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