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Customer Support - International Voice Process Jobs Opening in Black And White Business Solutions at Bannerghatta Road, Bellandur, Indiranagar, Bangalore

Customer support - International Voice Process

Black And White Business Solutions
experience-icon 0 Years
salary-icon 16000 - 30000 Monthly
Expired

Posted: 13 Jan 23

Job Description

Roles and responsibilities:
Handling the customers inquiry and coordination with Sales. 
Handling calls, collecting and updating the database.
Follow-up with customers & managing database of leads allocation
Improvement and quality assurance programs 
Help in customer resolving their banking related queries.
Handling the customers calls on telecom related queries.
Trouble Shoot Technical Queries for various clients through voice, chat and email.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Salary :
Fresher - up to 16-20k
Experience - up to 22-30k

Shift : US/UK Should be flexible with rotational Shift

Qualification:
10th, 12th, Graduate

Industry: BPO customer service ITES, BPO, KPO, LPO.

Required Experience:
Fresher/1 Year experience in International Call center

Rounds of interview:
HR round
Versant
Operation Round


More information about this Customer support - International Voice Process Job

Please go through the below FAQs to get all answers related to the given Customer support - International Voice Process job

  1. What are the job requirements to apply for this Customer support - International Voice Process job position?
    • Ans: A candidate must have a minimum of fresher as an Customer support - International Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 16000 and 30000 Monthly. The Salary will depend on the interview. This Customer support - International Voice Process is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer support - International Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer support - International Voice Process position?
    • Ans: There are immediate 1 job openings for Customer support - International Voice Process in our Organisation.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1674024
Job Category Tech Support
Locality Address Bannerghatta Road , Bellandur , Indiranagar , Nagawara
Country India

About Company

Black And White Business Solutions
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