Customer Support Officer Jobs Opening in IESC Edutech India Pvt.Ltd. at Indore-Others, Indore
Customer Support Officer
Job Description
Respond to customer Inquiries: Answer customer inquiries promptly and professionally through various communication channels including phone, email, chat, and social media
Resolve Customer Issues: Listen to customer complaints, troubleshoot problems, and provide appropriate solutions to ensure customer satisfaction
Provide Product Information: Educate customers about product features, specifications, pricing, and availability
Stay Update: Stay informed about company products, services, policies, and procedures to provide accurate information to customers
Collaborate: Collaborate with multiple departments to develop and execute strategies that drive tangible outcomes for our business. Work closely with other customer support team members, as well as sales, marketing, and product development teams to ensure a seamless customer experience
Provide Feedback: Gather customer feedback and suggestions to improve products, services, and customer experience
More information about this Customer Support Officer Job
Please go through the below FAQs to get all answers related to the given Customer Support Officer job
- What are the job requirements to apply for this Customer Support Officer job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Officer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Officer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Officer position?
- Ans: There are immediate 1 job openings for Customer Support Officer in our Organisation.
Job Particulars
About Company
IESC Edutech (I) Pvt. Ltd. is engaged in providing solutions and services to educational institutions and entrepreneurs. The objective of IESC is to empower educational institutions by providing tailored solutions and services under one umbrella such as loans for infrastructure development of institutes, loans to meet the needs of teachers, School Bus loan and academic and management solutions.
IESC supports aspiring students to actualize their dreams of higher education by providing customized educational loans.
IESC provides consultancy services to schools with a specialized focus and in depth understanding of the schools’ needs to help them become a top school in their community.
IESC also assists entrepreneurs in setting up a new School.