Customer Support Representative Jobs Opening in BAHVYA ENETRPRISE at Ashram Road, Bodakdev, C G Road, Ahmedabad
Job Description
The primary job of a customer support representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1503254
Job Category BPO , Walkin , BSc/BCA/BBM
Locality Address Ashram Road , Bodakdev , C G Road , Kalupur , Naroda
State Gujarat
Country India
About Company
BAHVYA ENETRPRISE
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