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Customer Support Service Jobs in Mumbai,Pune,Noida - Neemtree

Customer Support Service
Neemtree
Mumbai(Andheri West ), Pune, Noida
ME/M.Tech, CA, CS, BSc, MCA, BAMS, B.FashionTech, BFA, ICWA, B.Design, B.Com, BA, M.Com, BBA/BBM, MA, BCA, MBA/PGDM, BE/B.Tech, BSW, BEd, PG Diploma, MSc
0 to 1 Years
Neemtree
Last Date 28 Feb 2022
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Neemtree - Job Details

Date of posting: 30 Dec 21
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers,and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.

JOB RESPONSIBILITIES
● Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal.
● Strive to continually drive faster “time to value” and improve overall customer satisfaction & reduce churn.
● Understand customer’s objectives and how they translate to outcomes.
● Develop new & improve existing new user guides & documentation of the product features & capabilities.
● Identify opportunities for up-sell and cross-sell.
● Bring intelligent product feedback and recommendations from customers back to Product & Tech teams.
● Conduct ongoing operational reviews and suggest process improvements

.CANDIDATE ATTRIBUTES
● You have a flair to explain features & functionality of the software
● Excellent written, verbal, and presentation skills, with an eye for quality and attention to detail
● Possess a high degree of self-motivation, initiative, integrity, discipline &commitment
● Exceptional ability to communicate and foster positive business relationships

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1 Years )
Country : India

About Neemtree

We are a registered private limited company, operational since Nov 2012. We operate two business units, both of which operate independently.  1) Klimb - A recruiting software product for corporate & agencies  2) Neemtree - A recruiting consultancy that caters to tech hiring of marquee startups
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Neemtree recruiting Customer Support Service Experienced(0 to 1 Years) candidates candidates nearby Mumbai(Andheri West ), Pune, Noida.Neemtree vacancies for Customer Support Service is recruited through Written-test, Face to Face Interview etc.
Neemtree Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills . The candidates with ME/M.Tech, CA, CS, BSc, MCA, BAMS, B.FashionTech, BFA, ICWA, B.Design, B.Com, BA, M.Com, BBA/BBM, MA, BCA, MBA/PGDM, BE/B.Tech, BSW, BEd, PG Diploma, MSc are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Andheri West ), Pune, Noida can apply for Customer Support Service position in Neemtree. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Neemtree recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Neemtree and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Neemtree and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Neemtree and near your city and get a secured career.