Customer Support Service Jobs Opening in A Client of Freshersworld at Jadavpur, Kolkata
Job Description
Customer Support Service
JOB DESCRIPTION
Understanding customers' requirement problems and providing solutions.
Assisting and guiding customers in using our product.
Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
Participate in activities designed to improve customer satisfaction and business performance.
Prepare customer correspondence.
Manage customer expectations. Offer solutions to basic customer issues.
Requirements :
Bachelors degree
Good clarity over telephonic communications, with proficient attention to detail
Courteous with excellent customer service orientation
Excellent command of verbal and written English
Promptness in responding to customers with a singular focus on quality and paying attention to details
Skills :
Good communication skills.
IT industry knowledge.
Excellent knowledge of Excel
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2653352
Job Category BSc/BCA/BBM , Tech Support
Locality Address Jadavpur
State West Bengal
Country India
About Company
A Client of Freshersworld
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