Customer Support Specialist Jobs Opening in Pringlesoft at New RTC Colony, Vijayawada-Others, Vijayawada
Customer Support Specialist
Job Description
Job Description:
We are seeking a dedicated Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support, ensuring customer satisfaction, and resolving issues efficiently and effectively.
Key Responsibilities:
- Respond to customer calls in a timely and professional manner and resolve the Queries and execute the orders placed by customers.
- Resolve customer issues, complaints, and concerns with empathy and efficiency.
- Document customer interactions and maintain accurate records.
- Collaborate with team members to improve customer service processes and procedures.
- Identify and escalate complex issues to the appropriate department.
- Provide feedback and suggestions to enhance the customer experience.
Qualifications:
- Proven experience in customer support or a related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively.
- Proficiency in using customer support software and tools.
- A positive and patient attitude.
Benefits:
- Competitive salary
- Opportunities for career growth and development
- A supportive and dynamic work environment
- Yearly Bonus and Performance Bonus
More information about this Customer Support Specialist Job
Please go through the below FAQs to get all answers related to the given Customer Support Specialist job
- What are the job requirements to apply for this Customer Support Specialist job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Specialist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 17000 Monthly. The Salary will depend on the interview. This Customer Support Specialist is a Full Time in Vijayawada.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Specialist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Specialist position?
- Ans: There are immediate 1 job openings for Customer Support Specialist in our Organisation.
Job Particulars
About Company
A Fast-growing US-based startup
