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Data Entry /Back Office Jobs - Delhi,Gurgaon,Noida - TECHINFOMARTBPO

Eligibility : M.Pham, M.Com, BBA/BBM, MA, BSc, BCA, BHM, BEd, MEd, PG Diploma, MSW, MSc, M Phil / Phd, Diploma, B.Pharm, B.Com, BA, MHM, MCA

Location : Delhi, Gurgaon, Noida

Last Date : 29 Oct 2016

Salary : 8000 - 16500 Rs Per Month

Year of passing: 2012

Experience Required: 3+ Years

TECHINFOMARTBPO - Job Details

  • Investigate customer's problems and find solutions.Communicate with customers via phone, email, or letter.Hire, train, and terminate customer service agents.
  • Provide scripts to read from during phone calls.
  • Handle major incidents that cannot be resolved by agents.
  • Resolve complaints and order issues.
  • Ask customers to provide feedback on agents and customer service experience.
  • Keep abreast of new company products and services.
  • Issue refunds to customers.Oversee product exchanges and returns.
  • Analyze data and statistics.
  • Compile and print reports on overall customer satisfaction.
  • Isolate and identify areas of improvement.Work with management on customer service initiatives.
  • Utilize social media to respond to customer complaints and praise.

Hiring Process : Face to Face Interview

Job Role: Data Entry /Back Office

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About TECHINFOMARTBPO

TECHINFOMARTBPO

Jobs by Location

TECHINFOMARTBPO recruiting Computer Operartor Experienced(41.666666666667 Years - 3+ Years) candidates in Delhi, Gurgaon, Noida. The TECHINFOMARTBPO vacancies for Computer Operartor is filled through Face to Face Interview etc.
TECHINFOMARTBPO jobs for Experienced(41.666666666667 Years - 3+ Years) candidates are very common in nature as the company recruits a lot of Experienced(41.666666666667 Years - 3+ Years) candidates every year based on the skills . The candidates with M.Pham,M.Com,BBA/BBM,MA,BSc,BCA,BHM,BEd,MEd,PG Diploma,MSW,MSc,M Phil / Phd,Diploma,B.Pharm,B.Com,BA,MHM,MCA are selected to full fill the vacancies in Data Entry /Back Office job field. The Experienced(41.666666666667 Years - 3+ Years) candidates applying for Computer Operartor should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to TECHINFOMARTBPO recruitment, Experienced(41.666666666667 Years - 3+ Years) candidates are mostly chosen for the department Data Entry /Back Office. To learn more about the current jobs and other details, it is better to go through official site of TECHINFOMARTBPO and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of TECHINFOMARTBPO and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.