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Job Description
Job Title: JO-1811-424PROJ-0013 Desktop EUC Support Specialist (MagicLink L1)-DEL002
- Job Function:Desktop Engineer
- Location List:Noida Delhi NCR - India
Requirements:
- Knowledge and experience on windows 7 OS
- Good to have – knowledge in AD and smart hands and feet support.
- Good to have – knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool – ex – Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred
- Should have managed a small team of 5-10
- Should be able to understand the requirement, perform an assessment and prepare reports
- IT support experience for Factory/Production Location.
- Knowledge on supporting Fork-Lift PCs, Cameras and PCs connected to automated PLC stations
- 2-4 years of experience in Onsite support
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id786755
Job Category Tech Support
Locality Address
State Delhi
Country India
About Company
IRON is a leading provider of purpose-built, application-specific, server-appliance and embedded systems platforms. We provide product lifecycle management services for networking, storage, security, medical and communications markets worldwide. Our team is best known for our innovative customer specific solution, integrations, supply chain management expertise, and unique deployment capabilities – all backed by global technical support and maintenance services.
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