DESKTOP SUPPORT ENGINEER Job in Wipro Limited at Kachchh

Hardware Support: Diagnose and repair desktops, laptops, printers, and peripheral devices; install or upgrade hardware components like RAM and hard drives. [1, 2, 3]

Software & OS Management: Install, configure, and update operating systems (Windows, macOS, Linux) and office productivity suites; manage software licenses. [1, 2, 3]

Ticketing & Incident Resolution: Respond to user support requests logged via ticketing tools like ServiceNow or Jira, handling issues both on-site and remotely. [1]

User & Access Administration: Manage employee accounts, reset passwords, and handle permissions using Active Directory or Azure AD