Desktop Support Engineer Job in For a Client of TeamLease Digital at Ahmednagar, Aurangabad, Jalgaon
FEATURED JOBDesktop Support Engineer
organization.
2 to 5 Years 
200000 - 300000 Yearly 
Ahmednagar, Aurangabad, Jalgaon, Kolhapur, Mumbai, Nagpur, Nashik, Pune, Solapur, Akola, Nanded, Amravati, Parbhani, Dhule, Latur, Bhiwandi, Malegaon, Maharashtra, Chandrapur, Khopoli, Ratnagiri, Beed, Bhandara, Buldhana, Gadchiroli, Gondia, Hingoli, Jalna, Nandurbar, Osmanabad, Palghar, Sangli, Satara, Sindhudurg, Wardha, Washim, Yavatmal, Thane, Raigad 
Job Description
Roles & Responsibilities
Provide Level 1/Level 2 technical support to end users via phone, email, chat, or in person.
Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other peripheral devices.
Support Windows operating systems, Microsoft Office 365, Outlook, Teams, and other business applications.
Create, modify, and manage user accounts, passwords, and access permissions using Active Directory.
Diagnose and resolve hardware, software, operating system, and application-related issues.
Configure and troubleshoot network connectivity issues, including LAN/WAN, Wi-Fi, VPN, DNS, DHCP, and TCP/IP.
Install software, security patches, antivirus updates, and operating system upgrades.
Manage incidents and service requests using ITSM/ticketing tools such as ServiceNow, Jira, or Remedy.
Ensure timely resolution of tickets while meeting defined Service Level Agreements (SLAs).
Provide remote desktop support using tools such as TeamViewer, AnyDesk, or Microsoft Remote Desktop.
Perform system health checks, preventive maintenance, and asset management.
Support user onboarding and offboarding, including device setup and account provisioning.
Troubleshoot email, Outlook, printer, file sharing, and network drive issues.
Coordinate with network, server, and application teams to resolve complex technical issues.
Maintain documentation, knowledge base articles, and support procedures.
Ensure compliance with IT security policies and data protection standards.
Provide excellent customer service and communicate issue status to end users.
Key Skills
Job Particulars
About Company
Ahmednagar, Aurangabad, Jalgaon, Kolhapur, Mumbai, Nagpur, Nashik, Pune, Solapur, Akola, Nanded, Amravati, Parbhani, Dhule, Latur, Bhiwandi, Malegaon, Maharashtra, Chandrapur, Khopoli, Ratnagiri, Beed, Bhandara, Buldhana, Gadchiroli, Gondia, Hingoli, Jalna, Nandurbar, Osmanabad, Palghar, Sangli, Satara, Sindhudurg, Wardha, Washim, Yavatmal, Thane, Raigad
2 to 5 Years
Salary not disclosed 
Any Graduate 
