Desktop Support Engineer Jobs in Bangalore

Desktop Support Engineer

3ag network solutions

0 Years

12000 - 150000 Monthly

Expired

Posted: 29 Jan 20

Job Description

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools

Job Particulars

Role customer service tech support

Education B.Com, BE/B.Tech, BSc, B.Design, Other Graduate

Who can apply Freshers

Hiring Process Written-test, Face to Face Interview

Employment TypeFull Time

Job Id844950

Job Category BSc/BCA/BBM , Tech Support

SkillsCCNA

Locality Address

State Karnataka

Country India

About Company

3AG Network Solutions Pvt .Ltd is Leading IT Infrastructure solution system integrator, software product services, ERP solutions, Sap implementation and outsourcing technical staff, Facility Management Company. 3AG Network Solutions offers a whole range of IT infrastructure solutions and services to enterprise customers. 3AGNS as system integration and support Services Company has evolved successfully to keep pace with changing IT world. 3AGNS started as a system integrator and technical support, VoIP Services Company. 3AGNS has grown into one of the leading IT infrastructure solutions and technical support services outsourcing companies in the country today.

Desktop Support Engineer Job in 3ag network solutions at Bangalore