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Hiring for Multiple MNC Bpo’s, One-day interview process
Designation – Desktop Support Engineer
ROLES AND RESPONSIBILITY :
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking to customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Skills Required :
Should be flexible with rotational Shifts
Good English Communication Skills
Graduates / PUC / Diploma Fresher or Experience
US/UK Rotational Shifts
Two way Transport
Unlimited incentive Structure
No registration Fees
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