Desktop Support Engineer Jobs in Chennai - Vatanix Technologies Private Limited

Desktop Support Engineer

Vatanix Technologies Private Limited

0 Years

10000 - 18000 Monthly

Expired

Posted: 28 Feb 22

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills

Job Particulars

Role customer service tech support

Education Diploma, B.Com, BA(Business Economics, Commerce, Economics, English, Politics, Tamil), BBA/BBM, BCA, BDS, BE/B.Tech(Applied Electronics, Automobile Engineering, Ceramics Engineering, Chemical Engineering, Civil Engineering, Computer Science & Engineering (CSE), Electronics & Communication Engineering(ECE), Environmental Engineering, Industrial Engineering, Information Science/Technology (IS/IT), Instrumentation & Control Engineering, Manufacturing /Automation Engineering, Fire Technology & Safety Engineering, Electronics & Instrumentation Engineering), BSc, BSW, Other Graduate(Other Graduate)

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1433385

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address Porur

State Tamil Nadu

Country India

About Company

Vatanix is a Specialist IT & Infrastructure Solution Provider. Our people are real experts in their field, with genuine Confidence to guide our Clients. We assist you in applying the best possible technology to address your Business and IT priorities with a clear focus on delivering the desired outcomes for your business, your IT team and your end-users. As a company, our purpose is to be the confident guide for our clients; to learn, lead and transform.

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