Desktop Support Engineer Jobs in Gurgaon - Hi Tech Informatics Pvt Ltd
Job Description
Desktop Support Engineer - Gurgaon
Qualification :
• Minimum Graduate / Diploma in Electronics with mandatory OEM certification like MCSE /Lotus /CCNA.
Work Experience : • Required Minimum 3-4 years work experience on similar platform /setup along with Basic knowledge of Desktop Administration.
Job description :
• Resolve first level problems pertaining to MS Office, Outlook and other related front-end applications.
• Should have troubleshooting skills for resolving printer, scanner, LAN related issues and / or issues arising from TCP/IP configurations.
• Identification, isolation, and repair of equipment and software affecting computer network services.
• Exposure to troubleshooting LAN / WAN & Black Berry and I Pad
• Exposure to Structured Cabling Systems, other Network components like RAS, Modems, Firewall, Router, Switch, VLAN configuration & other security components.
• Responsible for logging and allocation of the calls.
• Generation of relevant MIS reports.
• Coordination with team/ vendors for speedy call resolution.
• Call categorization/ updating / tracking till resolution.
• Good Communication Skills, positive & service attitude.
• Strong Customer facing skills.
Job Particulars
Role others
Education Diploma, Any Graduate
Who can apply Experienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id871572
Job Category Others
Locality Address
State Haryana
Country India
About Company
Hi-Tech Informatics Pvt Ltd is a leading information technology company with over 28 years of operation. We specialize in providing end to end solutions to customer’s IT needs. Over the last 28 years we have grown tremendously because of our high quality services and products. We are an ISO 9001 – 2008 and Crisil certified company.
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