Desktop Support Engineer Jobs in Mumbai,Navi Mumbai - TeamQuest Consultant Pvt Ltd
Job Description
- Give permanent Fix to the Desktop, Printer problems, basic LAN & server support issues
- Remote Call Closure within Norms
- Aware of Installation & troubleshooting of critical applications & their usage guidelines
- Root Cause Analysis for repeat calls.
- All the Desktop (Including standalone PCs ) shall be updated with the Latest Antivirus pattern. Raise timely alert and take immediate action to mitigate any virus outbreak
- Data submission for Daily, Weekly & Monthly summary report
- Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
- Troubleshoot Network connectivity (LAN) issues
- Escalate the problem to the Technical Specialist & to Regional / National Team Lead(s) if not resolved
- Installation of desktop and hardware like CD-ROM, soundcards, etc
- Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
- Software installations such as MS-Office, Acrobat Reader, mail client etc
- Installation of anti-virus on desktops and remove Virus
- Desktop Installation, Movement, Assign & Change
- Installation of anti-virus on desktops and remove Virus
- Configuration of Print devices (network and local) on desktops
- Desktop Configuration - Network, mail client, internet etc
- Co-ordinate with vendors for support
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id427872
Job Category Core Technical
Locality Address
State Maharashtra
Country India
About Company
TeamQuest!!
Recruitment, Staffing & HR Practices Consultant. We are preferred staffing Partners for Wipro Info tech, Tech Mahindra, Mind square, Onward eServices & Many more
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