Desktop Support Engineer Jobs Opening in OnActive at Okhla, Delhi
Desktop Support Engineer
Job Description
Key Responsibilities
1. Technical Support and Troubleshooting
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Provide first- and second-level technical support to end-users for desktop systems, laptops, printers, mobile devices, and other hardware.
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Diagnose and resolve hardware, software, and network issues.
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Assist users in resolving application problems related to office productivity tools (e.g., Microsoft Office Suite, Google Workspace), operating systems, and third-party software.
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Perform root cause analysis for recurring technical problems and propose long-term solutions.
2. Installation and Configuration
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Install, configure, and maintain desktop and laptop computers, including operating systems and software applications.
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Set up and configure new hardware, including desktops, docking stations, monitors, keyboards, mice, and peripherals.
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Deploy system updates, patches, and security enhancements.
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Join devices to the domain, set up user profiles, and configure email accounts.
3. System Maintenance and Optimization
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Perform routine maintenance checks and updates on computers and IT equipment.
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Monitor system performance and carry out preventive maintenance to avoid potential issues.
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Manage antivirus and endpoint protection software, ensuring systems are secure and compliant with company policies.
4. User Account and Access Management
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Create, modify, and manage user accounts, permissions, and group policies in Active Directory.
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Handle password resets, login issues, and access requests.
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Set up email accounts, distribution lists, and user mailboxes using platforms like Microsoft Exchange or Microsoft 365.
5. Network Support
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Provide basic network troubleshooting (LAN/WAN, TCP/IP, DNS, DHCP).
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Assist users with network connectivity issues, both wired and wireless.
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Support VPN setup and troubleshooting for remote workers.
6. IT Asset Management
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Track and manage IT assets, including hardware inventory and software licenses.
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Document hardware assignments and ensure asset records are up to date.
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Coordinate with vendors for hardware repairs or warranty claims.
7. Documentation and Reporting
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Maintain accurate records of support requests, resolutions, and system configurations using ticketing systems like ServiceNow, Jira, or Zendesk.
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Generate reports on recurring issues or performance metrics.
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Contribute to knowledge base articles and user guides.
8. End-User Training and Support
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Provide one-on-one or group training to end-users on using software and hardware effectively.
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Offer guidance on best practices related to cybersecurity, data backups, and efficient system usage.
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Support onboarding and offboarding processes by setting up equipment for new hires or decommissioning devices for departing employees.
More information about this Desktop Support Engineer Job
Please go through the below FAQs to get all answers related to the given Desktop Support Engineer job
- What are the job requirements to apply for this Desktop Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Desktop Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Certificate Course (ITI), BE/B.Tech
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Desktop Support Engineer is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Desktop Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Desktop Support Engineer position?
- Ans: There are immediate 1 job openings for Desktop Support Engineer in our Organisation.
Job Particulars
About Company
Delhi 
Freshers 
Salary not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BE/B.Tech, BSc
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Delhi
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
