Desktop Support Engineer L3 Jobs in Ahmedabad - For a client of TeamLease Services Ltd
Job Description
Responsibilities performed by a Desktop Support Engineer are:
· Installation and maintenance of Windows OS
· Installation/updating of desktop software
· Remote desktop connections
· Antivirus support
· Create a backup and recovery policy
· Desktop performance monitoring and optimization
Basic Network Concepts:
· Data communication and transmission techniques
· Fundamentals of OSI and TCP/IP model
· IP address classes
· IP subnetting
· IPv6 fundamentals
· Basics of switching
Windows Functionalities:
· Installing Windows Operating System on desktops
· Managing and troubleshooting access to shared folders
· Configuring and troubleshooting hardware devices and drivers
· Troubleshooting system startup and user login problems
· Configuring and troubleshooting remote connections
· Configuring and troubleshooting Internet Explorer
· Configuring and troubleshooting Outlook Express
· Resolving issues related to application customization
· Identifying and troubleshooting problems related to security permissions
· DHCP
· DNS
· Scheduling tasks