Desktop Support Enginner Job in Wipro Limited at Mumbai

A technical support engineer can expect to perform the following tasks and routines on a regular basis.

• Install and configure computer applications.

• Monitor and maintain computer networks.

• Configure operating systems.

• Resolve issues related to the network.  

• Prioritize and manage the workflow.

• Diagnose, troubleshoot, and resolve issues using customer input.

• Design computer systems that meet specific requirements.

• Learn and work with emerging technologies.

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.

• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.