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Domestic Technical Support Jobs in Bangalore - Black And White Business Solutions

Domestic Technical Support

Black And White Business Solutions
experience-icon 0 Years
salary-icon 18000 - 25000 Monthly
qualification-icon Diploma, 12th Pass (HSE), Any Graduate
location-icon Bangalore(Brookefields , CV Raman Nagar , Hebbal , Ulsoor , Whitefield )
Expired

Posted: 21 Jul 21

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non-Voice)
Note: Candidates from Bangalore Location can only Apply
Freshers only Voice openings / Experienced Voice and Nonvoice openings available Immediate joiners are preferred

SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift
Sal : upto 4.5lpa.

Designation: Domestic Technical Support

Technical :

Troubleshooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Required Candidate profile

Fresher / Experienced can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3.
* Should be flexible with rotational shift.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**

Job Particulars

Education Diploma, 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category Tech Support

About Company

Black And White Business Solutions
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