Ecommerce - Customer Support Jobs Opening in VR HR Solutions at Bellandur, Bangalore

Any Graduate

Minimum 1 year experience in BPO domain (Escalation calls managed-preferably)

Language: English and Hindi

CTC: 23K Per month

Working Model: WFO

Job Location: Bellandur, Bangalore

Immediate joiners preferable and candidates from Bangalore only

Responsibilities:

Researching product details or company policies to answer questions

Processing orders, including collecting shipping information and processing payments

Providing information about products and services including pricing, availability, delivery options, and order status

Providing customer support via email, phone, or social media channels such as Facebook or Twitter

Responding to questions about products, shipping, returns, exchanges, and other topics

Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify or Magento

Answering questions about products, shipping rates, billing issues, return policies, etc.

Creating and maintaining records of customer interactions with the company or its affiliates

Handling returns, exchanges, and other customer service issues related to online purchases

1. What are the job requirements to apply for this Ecommerce - Customer Support job position?
   
   • Ans: A candidate must have a minimum of 1 year experience as an Ecommerce - Customer Support


2. What are the salary requirements for this job?
   
   • Ans: The salary range is between 23000 Monthly. The Salary will depend on the interview. This Ecommerce - Customer Support is a Full Time in Bangalore.
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Ecommerce - Customer Support is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Ecommerce - Customer Support position?
   
   • Ans: There are immediate 1 job openings for Ecommerce - Customer Support in our Organisation.