Mechanical Engineering Trainee Job in Kexmon Power Private Limited at Electronic City, DLF Cyber City, Ameerpet, Hyderabad, Gurgaon, Bangalore

• Answering customer inquiries and listen to their problems/asks
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

• Good reasoning and analytical skills
• Good listening skills