Executive - Customer Care Jobs in Thrissur - Anvita Tours2Health Pvt.Ltd Infopark

Job Title: Executive - Customer Care, Support &Coordination/ Content Writer

Company: Anvita Tours2Health Pvt.Ltd

Location: Infopark,Thrissur

Executive - Customer Care, Support &Coordination

Qualification: 

• Graduate with good verbal communication in English (Any Degree and Freshers can also apply-Female Candidates only).Knowledge of Hindi or Tamil will be an added advantage.

• Job seekers with prior experience of 6 months & above in telesales / lead generation would be preferred.

Experience: 0-1 yrs

Job description : 

The person will be responsible for 

• Guiding customers how to use the services, training them on new updates on the site

• Giving Service calls to all the Existing customers. Resolving New & Existing client’s queries and complaints.

• Preparing website site map, schedule work to programmer, designer, send designs and completed work to customers over email and communicate the same over telephone.

• Take requests from customers. Also, verify if request from customers are approved for work and act as a bridge between the production staff and customers.

• Follow up with the customer for balance payments, renewals. Send Proforma Invoice, Renewal Invoice, Part Payment Invoice and Receipts

Job Profile:

• Coordinate with client and the designated teams for designing of websites, mail, newsletters, logos and other related works.

• Keeping track of the designing process.

• Follow up with client and the respective teams.

• Ensure timely completion of work and escalate delay any if to the management and also if required to the customer.

• Follow up with the customer for balance payments, renewals. Send Proforma Invoice, Renewal Invoice, Part Payment Invoice and Receipts.

Required Skills: 

• Knowledge of MS Office and computer is must

• Should have good knowledge of internet and how to use internet.

• Immediate joining

Freelance Content Writer

Education : BA / MA English, MCJ 

Experience : 0-1 yrs Experience

Job Description

• Work involves writing original content for websites after sound research on given topics.

• Ability to compose grammatically correct sentences and paragraphs that combine factual information presented in an engaging manner

• Write content for newsletters.

• Responsibility for hands on interaction within social media sites such as facebook, twitter etc 

• Write social media content like blogs, articles, online press releases, tweets, posts etc.

The candidate should have: 

• Good command over English 

• Should have content management skills

• Ability to write fresh, unique, high quality and error free content

• Candidates who have written for websites and have exposure to SEO centric content writing would be preferred.

• Knowledge of Keywords insertion & placement, sequencing, keyword density etc preferred

• Ability to research the internet and gather reliable data and information to use in content writing.

• Ability to work as a team player in a target driven work environment meeting deadlines

Keyskills : Content writing, Web content writing, Content developer, copy writer, Technical Writer, Content Editor, Social Media Marketing